Terms of Use

About these terms

These terms apply when you use this website or book a call with Gavi (“Gavi”, “we”, “us”, “our”). By using the site you agree to them. If you don’t agree, please don’t use the site.

Paid work is always covered by a separate written agreement, such as a proposal, statement of work or services agreement, signed before work starts. If anything in that agreement conflicts with these terms, the agreement wins.

Using this website

You’re welcome to browse and share this site. Please don’t:

• use it for anything unlawful, misleading or harmful;
• try to break, overload, scrape at scale, or gain unauthorised access to it or the systems behind it;
• copy or reuse its content or design commercially without our permission.

We may change, suspend or remove any part of the site at any time.

Information on this site

Content on this site is general information about Gavi and how we work. It isn’t professional advice for your situation, and it isn’t an offer capable of acceptance. Descriptions of past work and experience are accurate to the best of our knowledge, but results on your project will depend on your circumstances. We try to keep everything current, but we don’t guarantee the site is always complete, accurate or available.

Pricing and guarantees

Prices on this site are in Australian dollars and exclude GST. They apply to new engagements at the time of publishing and may change. The price that applies to your work is the one in your signed agreement.

The Blueprint

The Blueprint is a paid, fixed-price engagement. If you tell us within 14 days of receiving it that you didn’t find it useful, we’ll refund the Blueprint fee in full. If you go ahead with a build with us based on that Blueprint, the full Blueprint fee is credited against the build price.

Builds

Build prices are fixed for the scope written in your agreement, including what’s excluded. The price only changes if the scope changes, and any change is quoted and approved by you in writing before work on it starts. Payments are made at the milestones set out in your agreement, each after you’ve seen working software. If we underestimated the effort for the agreed scope, that’s our cost, not yours.

Cloud cost review

If our review doesn’t identify at least three times our fee in estimated first-year savings, you don’t pay the fee. Savings are estimated from your usage and pricing at the time of the review, and the details of how they’re calculated are set out in your agreement.

How engagements work

Unless your agreement says otherwise, these principles apply to our work together:

• Ownership. You own the code and deliverables we create for you, and they live in your repositories and accounts from the first commit. We keep ownership of our pre-existing tools, know-how and general-purpose components, and you receive a perpetual, royalty-free licence to use any of them included in your deliverables.
• Confidentiality. We keep your business information confidential and use it only to do the work.
• Access and security. We use the least access we need to your systems, follow your security requirements, and hand back all credentials and keys at the end of the engagement.
• Third-party costs. Cloud, licence and service fees for your product are billed to your own accounts.
• Ending early. Either of us can end an engagement as set out in the agreement. You pay for milestones completed, and you keep everything delivered up to that point.

Booking a call

Calls are booked through Cal.com, a third-party scheduling service, and its terms also apply to your booking. A first call is free and doesn’t commit you to anything. If you need to reschedule or cancel, use the link in your confirmation email.

Intellectual property

The Gavi name, and the content, design and code of this website, belong to us or our licensors. Product names, logos and screenshots of other businesses belong to their owners and are shown to describe work we’ve done. Nothing on this site gives you a licence to use them.

Links to other sites

This site links to websites we don’t control, including products we’ve built. We’re not responsible for their content, availability or privacy practices.

Liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other laws that can’t be excluded.

Subject to that, the website is provided “as is”, and to the extent the law allows we’re not liable for any loss arising from your use of it or reliance on its content, including indirect or consequential loss. Our liability for paid work is set out in your engagement agreement.

Privacy

Our privacy policy explains how we handle personal information you share with us through this site or our work together.

Governing law

These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts that can hear appeals from them.

Changes to these terms

We may update these terms from time to time. The version on this page, with the date at the top, is the one that applies. Changes don’t affect agreements already signed.

Contact us

Questions about these terms? Get in touch.